Frequently Asked Questions
How do I start a business?
Children
Where can I find information about programs and services for children?
Where can I find information on and apply for Canada’s Universal Childcare Plan?
Culture, Heritage and Recreation
Where can I find information about my ancestors?
Disabilities
How do I find information on Government of Canada programs and services for persons with disabilities?
Does the Government of Canada provide persons with disabilities with any assistive services when voting in federal elections?
How do I receive assistance to make my home accessible to persons with disabilities?
I recently had difficulty travelling because of my disability. Is it possible to file a complaint?
Where can I find information on disability tax benefits?
Economy
What is monetary policy and who determines it?
Where can I find information on the latest economic indicators?
Where can I find out about trends in Canadian industry?
Why is international trade important to Canada?
Financial Benefits
How do I apply for the Canada Pension Plan (CPP) retirement pension or other benefits under the CPP?
What is a Registered Education Savings Plan (RESP)?
How do I get information on financial benefit programs?
Identification Cards
How do I apply for a Social Insurance Number (SIN) card?
How do I apply for government identification cards?
How do I replace lost or stolen identification cards?
Immigrating to Canada
Where can I find information about living in Canada and adapting to Canadian life?
How do I become a Canadian citizen?
Where can I take English or French language courses?
What documents do I need to travel outside of Canada?
How can I find a job in Canada?
How do I find information about studying in Canada?
For additional questions, consult the FAQ page for Newcomers to Canada.
Jobs, Workers, Training, and Careers
How do I apply for Employment Insurance (EI)?
How do I decide on a career?
How do I find a job?
How do I find out about ways to improve my skills?
How do I find labour standards that affect me?
How do I find local labour market information?
For additional questions, consult FAQ page for Jobs, Workers, Training, and Careers.
Seniors
How does the Government of Canada define a senior citizen?
How do I register a change of address for my income tax, Old Age Security, Canada Pension Plan and Veterans pension?
How can I apply for a Government of Canada Senior Citizen’s ID card?
What programs are available for seniors on fixed incomes who need to make improvements in their homes?
Are there financial benefits available to low-income senior couples who have been involuntarily separated?
For additional questions, consult the FAQ page within Seniors On-line.
Student and Youth
Where can I find information on youth exchange?
How do I apply for a student loan?
How do I fill out my income tax form?
For additional questions, consult the FAQ page for Youth.
Taxes
How do I check my refund status?
How do I change my tax and benefits return?
How do I file a tax and benefits return?
How do I change my address information?
Travel at Home and Abroad
As a Canadian citizen, what do I need to know before I travel abroad?
How can I plan to visit some of Canada’s National Parks and Historic Sites?
What I can bring back into Canada from my travels?
What should I do if I lose my passport while travelling abroad?
How do I get a passport?
